Century Mechanical Holdings
HR/HVAC Service Coordinator
Full Time • CM-Connecticut
Benefits:
- 401(k) matching
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Location: Waterbury, CT
Job Type: Full-Time | On-Site
Job Type: Full-Time | On-Site
$62K-$65K commensurate with experience + Benefits
Compensation will be determined based on experience and qualifications within the posted salary range. Please note that the approved salary range for this position is not negotiable.
THIS IS A FULL-TIME, ON-SITE POSITION IN WATERBURY, CT.
MUST HAVE EXTENSIVE QUICKBOOKS ONLINE KNOWLEDGE
MUST HAVE SERVICE TITAN EXPERIENCE
MUST HAVE HR EXPERIENCE AND KNOWLEDGE OF CONNECTICUT EMPLOYMENT LAWS
MUST HAVE SERVICE TITAN EXPERIENCE
MUST HAVE HR EXPERIENCE AND KNOWLEDGE OF CONNECTICUT EMPLOYMENT LAWS
Seeking an experienced HR/HVAC Service Coordinator to support daily HVAC service operations and human resources functions. This position requires strong organizational skills, experience in the skilled trades industry, and hands-on knowledge of HR procedures, employee relations, benefits administration, and Connecticut employment laws.
Essential Duties and Responsibilities
Responsibilities include, but are not limited to:
Human Resources & Employee Administration
- Handle employee write-ups, disciplinary actions, and corrective action documentation.
- Maintain employee personnel files, onboarding paperwork, and termination records.
- Prepare and file workers' compensation claims, insurance claims, and unemployment packets.
- Manage employee insurance enrollment, benefits changes, and insurance-related issues.
- Ensure compliance with Connecticut employment laws and HR policies.
- Assist management with employee relations, performance issues, and HR documentation.
HVAC Service Coordination
- Schedule and dispatch HVAC technicians, manage service calendars, and coordinate daily operations.
- Create, update, and close out work orders in Service Titan.
- Handle customer calls, scheduling, service updates, and customer concerns.
- Apply for and track permits, inspections, and warranty registrations.
- Manage maintenance agreements, renewals, and service appointments.
- Coordinate with technicians, vendors, and management to ensure efficient operations.
QuickBooks Online & Administrative Support
- Process invoices, customer payments, vendor payments, and billing documentation.
- Assist with accounts payable, accounts receivable, and payment tracking.
- Maintain accurate records, purchase orders, and service documentation.
- Assist with employee timecards and operational reporting.
- Provide general administrative support to management and field teams.
Requirements
- Extensive QuickBooks Online experience required.
- Minimum 1 year of ServiceTitan experience required.
- Previous hands-on HR experience required.
- Strong knowledge of Connecticut employment laws required.
- Experience with disciplinary actions, workers' compensation, insurance claims, benefits enrollment, and unemployment filings.
- Minimum 2 years of experience in HVAC, plumbing, electrical, or a related service industry.
- Strong organizational, communication, and multitasking skills.
- Ability to maintain confidentiality and handle sensitive employee matters.
- Bilingual English/Spanish is a plus.
Benefits
- Medical, dental, and vision insurance
- 401(k) matching
- Paid time off
- Life insurance
- HSA/FSA
- Employee assistance program
- Tuition reimbursement
- Professional development assistance
As part of our hiring process, we conduct professional reference checks and verify employment history. Employment is contingent upon successful reference checks, including verification of employment history and professional references.
Compensation: $25.00 - $32.00 per hour
There are many exciting options for a career in HVACR waiting to be explored.
If you’re looking for a career that offers flexibility, job stability, strong pay, benefits and more, then you’ve come to the right place!
(if you already have a resume on Indeed)
Or apply here.
Jobs Are Available Now!
When considering a position in HVAC you are considering a career path that grants you the opportunity to find a job today. The demand for skilled tradespeople continues to grow across the USA.
More Than Just a Career.
HVACR supports all aspects of modern life. By working in HVACR you are helping to ensure food, medicine, and comfort are maintained. A career in HVACR allows you to make a difference.
Opportunity for Career Advancement.
Choosing a career in the HVAC industry presents you with an exciting professional path that promises job security and excellent earnings potential.
Excellent Pay.
HVACR professionals make an average of $47,000 per year. This is as much as many college graduates make, without the burden of debt, or the stress of having to deal with an oversaturated job market.
The Future Is Bright:
Job growth for caregivers is projected to increase by 26% through 2024, compared to just 6.5% on average for all occupations. The HVACR industry is projected to have nearly 115,000 job openings by 2026. Our industry is growing much faster than many other fields and provides stable long-term jobs.
New Technologies.
HVACR offers opportunities to work in high-tech, innovative fields. New HVACR is being designed to be more environmentally friendly by using less energy and less polluting chemicals.
Variety of Career Paths.
HVAC technicians work with everything from pipes to electrical systems, so it's more varied than other trades. Start out as a technician in the HVAC industry and you could move on to become a service manager, move into sales, morph into building maintenance, or start your own HVAC business.