Benefits:

401(k)
401(k) matching
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance

Reports To: Senior Operations Manager
Works With: Assigned franchisees, other FBCs, and corporate departments.

Position Summary

The FBC serves as a strategic partner to franchisees, providing coaching, operational guidance, and accountability to improve sales, profitability, and business performance. The role uses financial and operational data to identify opportunities, develop action plans, and drive measurable results while upholding PFM standards.

Key Responsibilities

Business Coaching: Build franchisee relationships, conduct regular business reviews and QBRs, establish goals, develop action plans, and drive accountability.
Financial Performance: Analyze P&Ls, margins, labor, overhead, cash flow, and profitability. Support budgeting, forecasting, and financial improvement.
Sales & Marketing: Monitor sales KPIs, coach sales teams, improve lead management and conversion, and coordinate with Marketing.
Operations: Reinforce SOPs, monitor production, backlog, staffing, subcontractors, permitting, and job progress. Identify bottlenecks and improve execution.
Technology: Support adoption of JobTread, company systems, AI tools, and required processes. Communicate implementation challenges to leadership.
Communication & Relationships: Maintain consistent franchisee communication, document commitments, coordinate corporate resources, and ensure follow-through.
Training & Compliance: Reinforce training and SOPs, identify knowledge gaps, monitor compliance, and escalate recurring performance issues.

Performance Expectations

Success is measured by franchisee engagement, quality of business reviews, sales and financial results, operational execution, system adoption, SOP compliance, action-plan completion, and overall network performance.

Qualifications

Required: Business and financial acumen, analytical and problem-solving skills, strong communication and coaching abilities, organization, accountability, and proficiency with Excel and business technology.

Preferred: Relevant degree or experience in franchise operations, consulting, sales or operations management, financial analysis, project management, or business systems.

Core Competencies

Business and financial acumen, coaching, communication, relationship management, data-driven decision-making, problem-solving, adaptability, and accountability.

Career Development

PFM intends to develop FBCs through internal training, franchise experience, SOP and technology training, and professional education. Career progression: FBC → Senior FBC → Operations Leadership, based on performance and demonstrated capabilities.

Role Purpose

Help franchisees build stronger, healthier, and more profitable businesses by identifying opportunities, developing solutions, executing action plans, and taking ownership of results while maintaining PFM standards and values.

Compensation: $55,000.00 - $65,000.00 per year

Premier Pools & Spas is the nation's largest and fastest-growing swimming pool builder - we are a unique and supportive company culture that is second to none, with a strong emphasis on core values and providing for our team and their families.

We are always striving to find and attract the most talented individuals in the swimming pool industry. As the world’s largest pool builder with offices all over the globe, we’re constantly on the look-out for experienced industry professionals, extraordinary sales/design consultants, and tech-savvy, organized administrative managers. If you would like to join our award-winning team of swimming pool professionals, please apply now!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Premier Pools & Spas Corporate.

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